RETURNS & SUPPORT

RETURNS AND REFUNDS POLICY

Thank you for shopping with us! We Get it things happen… We strive to provide the best supplements we can with our growing company! If you are not happy with your order, please contact us and we will do our best to resolve the situation.

 PWR LABZ SUPPORT

PWR Labz Support is available weekdays 9AM-5PM ET.

We do our very best to respond to support emails within 48 hours. Please email: info@pwrlabz.com to reach our support team.

RETURN POLICY

Our products can be returned within 15 days of the original purchase of the product. 

To be eligible for a return, please provide: 

Order Number. 

The product is unopened, in its original packaging. 

You have the receipt, order confirmation or proof of purchase from our site pwrlabz.com. We are unable to accept returns of purchases made from third party retailers.

 Return Address:

PWR Labz LLC
122 Arthur St
Garden City NY 11530

SALE ITEMS

Any items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded. 

DAMAGED ITEMS

We Get it…Stuff happens unfortunately if you receive a damaged product, please notify us immediately and we will make sure to make things right!

CONTACT US

If you have any questions about our returns and refunds policy, please contact us at info@pwrlabz.com

#PWRTHROUGH

PWR Labz, in short, is a lifestyle supplement company looking to break the mold within the fitness industry. Our motto“PWR THROUGH”comes from our roots of perseverance. This motto extends from fitness to everyday life. Failure is not an option... our time is NOW!

  • Ray Genadry (FOUNDER)

    Athlete turned gym addict Ray, leads the PWR family and team with the philosophy: “We are the people’s brand”. Addicted to creating kick ass products with nostalgic flavors to match; all while and growing the PWR fam, Ray created PWR Labz in 2020 mid pandemic. “If we can make it during a pandemic, then there is absolutely nothing that can stop us from reaching the top”. The PWR Through mindset was created from this and has allowed us to become a national brand in less than 2 years. Ray is a firm believer in perseverance and want to bring people with this mindset together under one roof and show the industry how we set the new standard. OUR TIME IS NOW!

  • Noah Siegel (FOUNDER)

    Former Bodybuilding.com writer and Optimum Nutrition athlete; now current gym owner of Siege Athletics in New York, Noah has over two decades of professional experience in the gym and supplement industry. He leads the PWR team with expertise on bridging gaps and holding the highest standard for PWR Labz and its affiliates. “Refusing to fail in every aspect allows for growth even in the darkest times”. The Refuse to Fail mentality has evolved into the PWR Through mindset. Embracing adversity has allowed Noah to grow his successes in the supplement and gym industry. 

AGENTS OF BOOM

  • DEVIN CASTELL (LEAD CONTENT CREATOR)

    Hi my names Devin and I’m a 21 year old college student in Upstate New York. Fitness has become a major passion of mine ever since I came to college and since then, I haven’t looked back once! I have a love for social media and love sharing my personal experiences and knowledge with people who are just beginning their fitness journey!  

  • LAUREN PORCELLI

    Hey! Im Lauren...

  • ISLAM IBRAHIM

    Hey! Im Islam

  • ALEJANDRO MARTINEZ

    Hey! Im Alejandro...

  • ALYSSA SPAMPINATO

    Hey! Im Alyssa...

  • LEXI RAMALHETE

    Hey! Im Lexi...